Virtual Assistant

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Full Time Virtual Executive Assistant
Direct client work based in the US, not an agency.
Full time: Monday-Friday, 9 am-5 pm EST
Long Term Job
$600/month
RESPONSIBILITIES (MAY VARY)
? Answer general customer service questions and assist through call or email
? Respond to questions or comments from Customers
? Create, Keep and Maintain Clickup (CRM)
? Help decrease customer service tickets and increase customer service satisfaction
? Follow, create and update customer service SOPS
? Proactively provide feedback to the team to improve work
? Able to attend meetings (Daily at 9:00 pm EST) and communicate with the team in Voxer, Slack, and ClickUp
REQUIREMENTS:
? Experience in customer support/service and moderating >Facebook communities & High-level CRM
? Experience with ClickUp is a huge plus, also training videos are available for learning
? Experience with GSuite, Zapier, High Level, is preferred. Open for training.
? Willing to learn new things
? Coachable and Fast Learner
? Enjoy communicating over email, social media, and project management systems
ABOUT Rapid Active Marketing
We combine marketing, design, and offer a strategy to support everyday business owners who care about the integrity of their brand, their marketing, their funnels, and ultimately, their customers.
Our company is committed to examining dominant culture and addressing the ways it shows up internally, as well as externally in our communities.
People of all races, ethnicities, genders, sexualities, ages, religions, and abilities are encouraged to apply for this position.