Sales Administrator

About The Company:

Winner of the 2020 SME Award for Best Fintech, Tommy’s Tax is the UK's first digital tax refund company. Through the success of the award-winning app we have become one of the UK's fastest growing tech start-ups.


About the role

You will be in charge of sales administration. It will involve checking the accuracy of data and communicating with potential clients identified by our sales team. You will communicate with potential clients through : Live Chat, Whatsapp, Email & In-App Inbox

Key Responsibilities

Respond, engage, and reassure clients from multiple lead sources
Manage communication with potential clients until they have completed the tax refund process.
Ensure Data on both internal CMS & Hubspot are accurate and up to date
Work closely with the Sales team to develop account plans, relationship maps, and use cases that will contribute to winning sales opportunities.
Take ownership of sales processing data and ensure clients receive world-class support throughout the process.
Person Specification

The ability to take on, and preferably enjoy new challenges
The ability to communicate with others in a calm & professional manner
Good communication skills
Good English communication both written and verbal
The ability to adapt quickly and willingness to help other departments in the organization succeed
The ability to manage a large number of clients and work cohesively with our Sales team
A structured, organized, detail-oriented, and collaborative mindset
Empathy, positive energy, and the courage to fail fast to succeed
Comfort with process and product ambiguity
Experience and Qualifications

1 to 2 + years administration experience / Customer Service / Sales

Requirements
*Willing to relocate for possible ON SITE

Video Application and CV please send to:
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