Virtual Assistant/Project manager

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APPLICATION INSTRUCTIONS
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OVERVIEW OF THE POSITION
We're looking for a Full Time Executive Assistant/ Project manager closely with our team to ensure the smooth operation of our company.. The ideal candidate loves working with the CEO and Clients to ensure the best overall experience.

RESPONSIBILITIES (MAY VARY)
Answer general customer service questions and assisting with technical 'know-how' for our clients via email and Phone
Respond to questions or comments from Customers
Create, Keep and Maintain Clickup (CRM)
Help decrease customer service tickets and increase customer service satisfaction
Follow, create and update customer service SOPS
Provide feedback to the leadership team proactively, to improve company systems
Attend weekly tea ---------- etings (Daily at 9:00 pm EST) and communicate with the team in Voxer, Slack, and ClickUp
Consistently keeping up Growing customer base and projects

REQUIREMENTS
Experience in providing customer support and moderating >Facebook communities & High level CRM
Experience with Clickup Is a Huge Plus!!
Experience with GSuite, Zapier, High Level, preferred but we are willing to train the right candidate
Self-motivated and solution-focused
Collaborative tea ---------- mber
Enjoy communicating over email, social media, and project management systems
You are customer-focused and believe there is a solution to any problem that arises
Ability to provide consistent engagement in customer and brand experience
The ideal candidate is able to work Monday-Friday, 9am-5pm EST.

ABOUT Rapid Active Marketing

We combine marketing, design, and offer strategy to support everyday business owners who care about the integrity of their brand, their marketing, their funnels, and ultimately, their customers.

Our company is committed to examining dominant culture and addressing the ways it shows up internally, as well as externally in our communities. We understand that sometimes efforts towards diversity and inclusion are efforts to bring people who belong to non-dominant culture identities into dominant culture spaces. While that can be important, it’s also important to build company cultures that do not require employees, contractors, or customers to fit into a dominant culture box. This is what we seek to do. We are not perfect, but we are willing to engage in the conversations and take responsibility along the way.

People of all races, ethnicities, genders, sexualities, ages, religions, and abilities are encouraged to apply for this position.

APPLICATION INSTRUCTIONS
To apply, please complete this form: ----------