Part Time
Salary is commensurate with Experience
TBD
Oct 6, 2022
CRM (Go High Level) Software Specialist
E2W Inc. is looking for a Customer Relationship Manager (CRM) Specialist with experience using the Go High-level CRM platform. We view this as an extremely important and interesting role since our business is to help other businesses to grow through the implementation of a robust CRM. As a CRM specialist, you must know the needs of our customers and be aware of the problems that the customers want to solve. Besides dealing with customer requests, you must be able to offer ideas and insights as a means of enhancing their experience with our Company. If you enjoy the challenge of meeting the customer’s expectations this might be your opportunity to do so with us.
Work Profile
We are looking for CRM Specialists who will be responsible for the design, implementation, and support of the CRM strategy. The specialist will also be responsible for managing, analyzing, and interpreting data to provide insight and support strategic business decisions. The main area of focus however is to support and make best-practices recommendations to all teams which use the CRM solution. Additionally, in this role, CRM specialists should be skilled in marketing as well as in the IT field. They would need to understand the software, should be able to run complicated data sets, and discern meanings from the same.
Responsibilities
• Plan and deliver CRM strategies across the organization to retain existing customers, increase brand loyalty, and expand the company’s brand value.
• Ensure the CRM system provides an effective sales funnel
• Establishing workflows and standards or entering data in the CRM
• Spotting ways to improve the usage of the CRM through automating basic everyday tasks
• Customizing and pulling marketing reports from the CRM
• Analyze market reports to determine what kind of marketing trends the business should respond to
• Troubleshoot software or user errors that inhibit the efficiency of the interaction between people and technology
Skills and Qualifications
• Proven work experience as a CRM
• Technical expertise with CRM and analytical systems
• Knowledge of online marketing methods and best practices
• Bachelor’s degree in an analytical field (Math, Economics, Engineering, Statistics, IT, etc.)
• Organizational skills that will help to juggle competing demands between marketing, sales, customers, and management
• Strong mathematical skills to analyze reports and work with large data sets
• Attention to detail, to manage the integrity of the CRM data
• Strong communication skills along with a customer-oriented attitude
• Demonstrated ability to convey a sense of urgency, openness to new ideas, integrity, and customer focus.
Experience
Must have a minimum of 5 years of CRM experience.
Go High-level Experience is preferred.
Only "EXPERIENCED" and qualified applicants need to apply.
Thank you for your interest, and we look forward to speaking with you.
Larry Tucker
E2W Inc. Founder