IT Support Level 3

We Offer:

Very competitive salaries + benefits like:
Permanent Work From Home
Health insurance with Php 2M coverage on your third month!
Paid vacations leave

***********Access the link below to complete your Application Form:************
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Very good English - Ability to have a comfortable conversation in English and not think formal or technical, be a friend

Have the technical expertise to handle most issues an end-user will face and be able to collect enough information to study further if necessary, but must have good detail and follow-up skills (never let it go till solved)

Willingness to go the extra mile to ensure the client is satisfied

Have the ability to "figure things out" even new things

Demonstrable experience working with Windows systems (client/server). Ideally enough experience with a broad number of areas of end-user and other IT to solve problems others might miss.

Basically you have to show us you can handle even the unknown tasks by setting expectations properly and finding the answer in a reasonable amount of time.

Office 365 and Azure skills are pretty critical, we are heavy users so you'll need to know the basics or demonstrate skills in something very similar.

Experience with MSP tools such as RMM, PSA, etc. or similar is very important as not everyone gets up to speed quickly with tools like this.

Out-of-the-box thinker, proactive/creative, and always improving things.

Extra skills we would value highly:
Scripting/PowerShell experience
Mac OS use and support experience
GoogleWorkpace/etc.