Homecare Agency Manager - Nyc Hours

I. About This Job:
We are a home care agency based in NYC focused on providing in home care for seniors through home health aides


We need assistance to support (i) scheduling (ii) client issues (iii) making sure people arrive on shifts on time (iv) troubleshooting problems (v) reviewing care plan reviews (vi) recruiting

II. Roles & Responsibilities:
We serve on any given day up to 100 clients and have over twice that in caregivers serving them

This is multidisciplinary in the sense that there are components involving

1) Help scheduling shifts
2) Time Shift Tracking
3) New client inquiries
4) Client care issues for elderly seniors
5) HR issues
6) Recruiting

III. Requirements & Qualifications:

Experience in homecare (RN is a plus)
Experience in homecare staffing a plus
Understanding of the mission statement of Home Instead (see ---------- )
100% understanding of the schedule we need and the ability to meet this schedule permanently without any exceptions
Very good phone skills
Ability to multi-task and be self sufficient