Manager of Lead Research Department

We’re looking for a ‘Manager of Lead Research Department’ who can help us ensure we are delivering a world class sales service for our clients

About Us
Cold Email Studio ( ---------- ) is US based service that sends outbound email campaigns for the top Silicon Valley startups. Our clients are world-class startup founders backed by y-combinator, 500 startups, TechStars, etc.

Our outbound process starts with highly-accurate research on target ---------- then continues through email outreach campaigns in order to set qualified customer appointments for our clients. Our customers benefit from targeted leads, a predictable sales pipeline and increased ---------- order to meet the growing demand from new and existing clients, we are expanding our talented research team and are looking for great candidates. We’re a small team and we’ll give you all the support you need to succeed.

About the Role:

Key Responsibilities

Team Management:
You will be responsible for managing our team of Lead Researchers, including:

- Ensuring the team delivers on their tasks to a high standard, on time.
- Ensuring all Lead Generation Specialists are delivering based on the Ideal Customer Profiles
- Managing the schedule for lead generation to ensure we have a smooth and reliable lead generation process.
- Helping Lead Researchers build their list of companies to enrich if they are out of schedule.
- Tracking the metrics related to lead generation to ensure we can deliver on payroll accurately and on time.

Market Research:
You will be responsible for being the expert in reviewing market segments for our customers, including:

- Creating Market Review Reports (reviewing customer profiles and defining the predicted number of prospects we will be able to target during a contracted period or in the case of a customer renewal).
- Client Communication (Lead Research)

Client Communication:
As our resident market research expert, you will be required to work directly with clients including:

- Working with clients to ensure we are clear on the Ideal Customer Profiles that we will be researching.
- Making recommendations to clients based on our knowledge of industries and previous campaigns that we have executed.
- Making recommendations based on potential data points that we could be using to build prospect lists.
- Responding to queries from clients in a timely and professional manner.

Hiring and Training:
You will be responsible for ensuring we have a strong and reliable team of Lead Researchers. This includes:

- Maintaining and building a comprehensive lead generation training program to ensure the quality of our team.
- Ensuring we have a solid onboarding process to ensure new Lead Researchers have a good experience joining our team.
- Supporting with hiring and interview processes to ensure we can grow and improve our team over time.


About you:
We’re open to hearing from people with varying levels of experience. But, here are some essential requirements for the role:

Key Requirements

Must Haves:

- Experience as a manager of Lead Research team (2 years+)
- Experience working with lead generation software such as Zoominfo
- Results-oriented
- Able to work to deadlines
- Work well in a remote team
- Eagerness to learn new skills
- Experience with spreadsheets
- Good English
- Strong attention to detail

Bonus experience:

- Experience working with Zoominfo or similar tools
- Experience working with startups is a plus
- Experience in managing remote team

Salary and Benefits:

- Your salary will be $1,500 USD per month.
- A discretionary 15% quarterly bonus based on team and management performance.
- We are in the process of building out a benefits package, but it is likely to include: healthcare, fitness classes, team trips, learning & development budget, english classes and more.

Why this opportunity is great!

- Work in a small team with the opportunity to learn new skills every day
- Work with leading venture backed startups
- Work with serial entrepreneurs with a track record in growing businesses
- Learn about building and running a business
- Gain incredible sales experience
- Opportunity to hire and manage your own team
- Work remotely with flexible hours
- Opportunity to shape your own benefits package