Dispatcher (Construction)

Who We Are
For nearly 15 years, Advanced Commercial has served the Atlanta Metro and the Southeast USA as a trusted Commercial Refrigeration, HVAC, Electrical, and Appliances Contractor. Our customers are the premier brands in the food, beverage, and biomedical industries, and they count on us as their one-call solution for keeping their facilities, plants, and equipment up-and-running 24/7. Repairs, remodeling, or new construction: we do it ---------- e more here. ----------

What We Need
We are looking for a Construction Virtual Assistant with Advanced-Excellent English to work remotely
Position is considered an integral part of the office team
Has a background in construction project administration
Successful applicant will be a problem solver, careful about the details, and honest
You will be working with a remote team of other assistants located in the Philippines

What You’ll Be Doing

Verifying time & material values in the WIP (Work in Progress) status against CRM app to ensure all data is correct
Attend construction meetings, take notes, and distribute to the team
Maintain change order log
Assist construction manager with requests for equipment rentals. Monitor outstanding rentals & ensure they are called off the job site as needed
Obtain all documents required for project start-up & provide customer requested documents as needed (building permits, business license, COIs, etc.)
Assist with job close out process (RCA form, final plans, permit inspections, etc.)
Obtain required documents from subcontractors that we use (COIs, W9s, etc.)
Review approved quotes & ensure there are no changes to material pricing
Work with our reporting team to design and implement a central construction dashboard
Work with construction management team & reporting team to develop additional construction reports (i.e. labor planning)
Monitoring email & Slack for construction related documents & saving them accordingly
Reviewing the construction schedule & creating dispatches accordingly
Reviewing the construction WIP (Work in Progress) list for updates & updating job notes as needed.
Adding approved jobs to the Construction WIP list, creating the job folder, linking it in the spreadsheet, ---------- nding plans to print


What We’re Looking For
Work hours: 9 hour shifts per rotating schedule to provide weekend coverage; will not be required to work any more than one weekend per month and probably less
Time Commitment – 100% focused on our business while working; no side jobs
Experience
Preferred 1 year of experience working remotely for a company in the USA
Preferred 1 year working as a Dispatcher or Customer Service Representative

Skills and Technical Knowledge
Advanced/Excellent English speaker
Ability to read graphs, charts, and tables
Intermediate proficiency in Microsoft Excel and Google Sheets, as well as G-Suite
Ability to produce error-free reports
Background in construction projects administration

Personality & Approach to Work
Problem solver
Team player
Self-propelled individual
Demonstrates honesty and integrity
Willing to learn and be trained
Ability to meet deadlines
Ability to get the details right