Home Based Customer Service Representative

- Call customer for pickups and collect after shipment feedback
- Answer product and service questions; suggesting information about service.
- Recording account information.
- Maintains customer records by updating account information.
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Recommends potential products or services to management by collecting customer information and analyzing customer needs.
- Prepares product or service reports by collecting and analyzing customer information.
- Contributes to team effort by accomplishing related results as needed.

Our business is continuously growing and we welcome new members to be a part of our dynamic team.

If you are a goal-driven and passionate individual, then we look forward to hearing from you soon!