Customer Service

Job Details:

Want to help change the world, one relationship at a time? We help businesses build great relationships using podcasts and content marketing.

Rise25 is looking for a Customer Service Representative to monitor and respond to client emails at lightning speed and provide support to the Rise25 team.

Job Description:

This customer service role is critical in helping Rise25 create successful and ROI-driven podcasts for our B2B clients.

Key Responsibilities:

Answer and filter emails, support the Rise25 team, and pay close attention to all details.
Manage incoming support tickets from clients and send email updates.
Coordinate appointments with our clients and prospects via Google ---------- anize documents in Google Drive and create Google spreadsheets.
Attend regular check-ins and meetings with the team.
Assist the episode production team when needed.

This position is location-independent and self-paced. Ideally, we are looking for someone who can devote at least 20 or more hours per week, but if you have fewer hours available at least initially, that is OK.

You must be good at self-direction and taking ---------- addition, it is important to us that all of our tea ---------- mbers are detail-oriented and meticulous; therefore, in the application form below, when it asks for your “favorite vegetable?” please fill in the word “eggplant.”

Required Skills:

Quick with communication via email and phone during US business hours
Have flawless written and verbal English
Nice — we spend a lot of time working, so we want to be on a team with nice people
Loyal, dependable, detail-oriented, and friendly
Passionate about helping people
Have reliable internet and be able to work independently
Bonus points if you have experience with ClickUp, Slack, and password sharing software tools

Who We Are:

Rise25, LLC is a company on a mission to help businesses connect with their ideal prospects, referral partners, and strategic partners using a podcast.

Co-founders Dr. Jeremy Weisz, a chiropractor turned serial entrepreneur, and John Corcoran, a former White House writer and speechwriter, were early adopters of the podcasting medium and between them have over 22+ years of experience with podcasting. Today, Rise25 works with top-notch B2B businesses around the globe, including one of the nation’s largest ticket sellers, consulting firms, law firms, and more. Learn more at: ---------- /about

Please fill this out to be considered:
----------

(NOTE: Please only apply through this link and do not contact us through other means or channels.)

APPLY HERE