Property Management/Real Estate Receptionist

Do you have a cheerful attitude?
Are you someone who loves interacting with people over the phone?

Faranesh Real Estate and Property Management is looking for someone who loves customer service. If you think you are who we are looking for, apply today!

The Remote Receptionist is responsible for providing customer satisfaction through prompt, polite, and efficient customer service for everyone we serve - residents, property owners, vendors, and tea ---------- mbers. You will be the first one to respond to all inquiries - if you don't know the answer, you will know where and how to find it.

What we are looking for:
- Highly organized, detail-oriented, and serious about personal & organizational growth.
- Enjoys working on a team, yet is also efficient performing tasks independently.
- Understands Google applications such as Google Drive, Gmail, Google Sheets, Google Docs, Google Chat, etc.
- Familiarity with property management and knowledge in using Appfolio is a plus
- Previous call-center experience is favorable but not necessary.
- Excellent spoken and written English are a must.
- Should be extremely comfortable working remotely while being able to communicate effectively.

The main components of the work would be:
- Answering phone calls about basic information related to the company and the services we offer.
- Returning calls that are missed and monitoring the voicemail
- Redirect phone calls to the right person/team.
- Creating work orders when a maintenance request is received over the phone

The shift will be from 8am to 5pm PST from Monday to Friday..

We are looking for 2 new tea ---------- mbers who will stay with us long-term, as our company grows.

Please include the following in your application:
- Cover letter explaining your intent to join our ---------- clude the word REAL in your cover letter.
- A 1-minute voice recording introducing yourself using Vacaroo
- Resume or CV
- Screenshot of your speedtest results using Ookla

Please email this information to ----------
Subject line should be --> REMOTE RECEPTIONIST _ (your name)

Note that it will be an automatic decline for applicants with incomplete requirements.
Good luck!