Email + Retention Marketing Specialist - Full Time work for AU agency.

Position Summary

The Retention Marketing Specialist will support the onboarding and ongoing management of all email and SMS clients. This includes communicating with the client and reporting on account performance. This position will primarily be assisting the Retention Marketing Strategist by executing the given email and SMS strategy per client. This is a remote position that will primarily work with our Australian team.


Primary Duties

Work within Klaviyo to build and schedule out email & SMS campaigns and flows
Setup Klaviyo email & SMS accounts
Report on overall email and SMS account performance
Write creative briefs for copywriters and graphic designers
Assist with planning monthly content calendars
Communicate with clients and manage sharing performance reports, email design mockups, etc.
Collaborate with your team’s Ecom Strategist and Client Liaison when following up on tasks and projects for the client


Requirements

Minimum 1 year of Email Marketing experience
Minimum 1 year of agency experience or working with multiple clients preferred
Experience using Klaviyo
Experience using a SMS platform is not required but is a plus
Project management skills
Good communication skills - both written and verbal
Strong Excel or Google Sheets skills


Benefits

Get to work alongside some of the world’s best Facebook and Google Media Buyers, Retention Marketing Strategists and eCommerce Marketers on a daily basis. We are a super tight knit team of eCommerce Growth marketers and entrepreneurs - many of us having owned, run and exited our own ventures and/or previously worked client-side.
Have a support team to lean on assisting with communications, copywriting, video creation and graphic design.
The opportunity to work with some amazing established and up-and-coming brands across a range of verticals - fashion, health & fitness, jewellery and accessories, hair and beauty, swimwear etc
Strong career progression opportunity - we’re growing quickly and not looking to slow down, so we’re looking to develop leaders in-house that can move up as we grow.