Customer Service

As a Service Coordinator, you will work with clients to provide quality service and to ensure clients get the services they need.
Assess the service needs of clients and connect them with the correct provider
Create and maintain a directory of service providers and resources
Create and maintain a database of clients and client needs
Assess client issues and provide recommendations to fix problems
Ensure each client is given the necessary services and follow up to fill ongoing service needs
Maintain good relationships with service providers and clients to keep customer base
Expand the list of resources and providers to assure there are no gaps in services