Outbound ISA

Responsibilities/ Job Requirements and Qualifications:

On a day to day basis, the most important job will be calling new homeowner leads we generate to confirm their information and then get them to book a time on our clients calendar

· Comfortable making outbound calls and talking to new people all-day
· Follow-up with leads
· Calling New Leads
· Scheduling
· Build relationships with prospective clients
· Strong Natural Sounding English Skills
· Great Internet Connection
· Professional Mic For Clear Call Quality
· Quiet workspace for professional sounding calls
· Flexibility With Working hours As Needed
· Effective written and verbal communication
· Excellent phone skills- strong closer to set appointments
· Comfortable memorizing and delivering call scripts
· Excellent Customer service and listening abilities
· Strong relationship building know-how
· Highly organized and detail-oriented
· Able to meet and exceed goals
· Must be proficient with computers and be able to effectively work with spreadsheets and client management software
· Ability to quickly learn new software and applications as needed to conduct related tasks
· At least 2 years experience

Please send a short voice recording and updated CV/Resume
Video of yourself (60 seconds or less): Self-introduction and why you would be a great fit for the position

Please use the script below.
Suggested voice recorder: https://vocaroo.com/

Hi, Lead Name, this is (your name) with (your company); how are you today? I noticed you looked at some homes from (my Facebook post, my website, whatever the source). I know you're probably not ready to buy a home right now, but I wanted to follow up and see what you thought about the homes you saw. Was there anything you liked/disliked about any of them? Where are you living now? What do you like/dislike about where you are living? Where do you work?