Confident and Outgoing Virtual Receptionist/Assistant NEEDED for Staffing Agency in Los Angeles!

Westside Nannies is a nationally recognized, award-winning nanny agency that specializes in finding exceptional nannies, private educators, and newborn care specialists for busy families throughout the Los Angeles area and beyond. We are a small, quickly growing company run by a team of smart, savvy women and are looking to add an incredible virtual assistant/receptionist to join our team!

The schedule for this position will be Friday-Monday from 9am-5pm (Pacific Coast Time). If you are based in the Philippines this means you will be working overnight in order to our clients in Los Angeles so please be comfortable and used to working those hours. Salary is Php 20,000-40,000/month ($3-$5 USD/hr) (depending on experience. We pay via Upwork on a weekly basis.

The administrative team you will be joining has two other full-time team members who both work remotely from the Philippines - they are amazing and we're looking for someone equally exceptional to join them!

Duties will include acting as the receptionist and answering all inbound calls and transferring them to the appropriate person on the team, posting jobs on our website as well as various social media and recruiting platforms, handling tasks assigned by members of our team, trouble-shooting for clients and candidates as problems arise, quickly responding to incoming text messages, slack messages, emails and phone calls, and providing excellent service at all times. Additional responsibilities will include coordinating and scheduling appointments, obtaining requested information, updating our software/CRM, and being open to other tasks as needed!

This role is communication heavy (both oral and written) - all candidates must be completely fluent in English with little to no accent and be very confident in your English skills - if you are the first to pick up the phone and be able to whip out emails (with proper grammar!) like a breeze then you will be the perfect fit! The ideal candidate is outgoing, loves working with people, and is extremely organized/detail oriented, and a pro at multitasking with a strong sense of urgency. Must have strong and reliable internet as well as a computer and smartphone (we utilize various apps).

Most of the women who work on our team are moms and we all love our jobs. We see this as not just a job, but a career and are looking for individuals who are seeking a long-term role where they can learn and grow for many years to come. We are all incredibly hard working, supportive of one another, and always do everything we can to help each other out. You should be the same! We are building a company of like-minded people who strive to give their best every single day and will grow with us for many years to come. If you’re looking for a stable, long-term remote career that utilizes your strengths this just might be the job you’ve been waiting for!

If this sounds like you please let us know why you think you would be a great fit and include your resume and relevant experience.