Pontoon Solutions - Compliance Analyst

Position Summary:

Promote adherence to Ajilon policies, processes and procedures by regularly reviewing compliance, monitoring activities related to key business initiatives, building data and assisting with document control and updates.

Key Accountabilities:

1. Complete staffing and operations compliance checks by validating data in Peoplesoft, Salesforce and other key business systems.
2. Verify due completion of QMS Checklists (Consulting) for audit purposes and flagging non-compliances, doc control issues.
3. Regularly review conformance with delivery assurance processes (ASSAT completion etc).
4. Review induction completion and flag instances on non-compliance with key contacts.
5. Help to drive ISCI awareness and compliance by checking that resources have completed the ACE module and have the FAQ.
6. Check that the activities needed to address requirements outlined in the BCP have been completed and provide assistance as required.
7. Liaising with WFP, KM and bench resources to ensure that case studies and bench resource profiles and CVs are updated as resources roll off assignments.
8. Build the quality of data in the Ajilon RAID by applying data governance practices to the recorded information to facilitate trend analysis.
9. Support the operations team by attaching documents to Salesforce and Peoplesoft as required.
10. Maintain a register of client reports produced by business services and support the wider business by helping to maintain information related to service delivery.
11. Complete ongoing checks of the information published on KnowHow, the Hub and CoE, flagging updates required, and completing document preparation for updates. Updating information on the Hub and CoE (as requested).
12. Compiling Compliance Register & Plan (ongoing project during slow times).