Amazon Customer Support Specialist

We are looking for the next superstar Customer Support Specialist. A caring, well-rounded tea ---------- mber with drive & passion for adding value and being a part of a growing company.

Requirements:
High-level written English
High-level spoken English
High-level English comprehension to be able to figure out how to handle/resolve a buyer's concerns
Willingness to work anytime even weekends as per the company's requests (overtime is never required, this is just referring to being flexible regarding your schedule)
Ability to compose correct, intuitive responses without using a template (templates ARE provided, but they are used as a base, not as the standard)
Organized, detail-oriented, positive attitude, and resourceful
Willing to be trained for a new role if needed and/or take on new tasks
Must demonstrate good communication skills and collaboration with the team.
Must have a fast and stable internet connection, with backup power and internet in case of interruptions.
Nice to have but not required:
Amazon Seller Central Experience

***Training will be provided in terms of our specific process and workflow but you need to be able to take initiative, THINK and RESEARCH.

We support customers for our clients on Amazon, Walmart, Ebay and through Gmail and platforms like Helpscout.
Hours will initially be from 9a-6p EST US time (your overnight). Pay is on a biweekly basis via a PH bank. There is a 30 day trial period to determine if you are a good fit, afterwards, you will be invited to be full time officially which includes:
-10 days PTO/year
-Quarterly Profit Sharing
-SSS, Philhealth and Pag-ibig Benefits

We are a fast-growing company that values hard work, supporting each other, and a work-life balance. I am looking for highly motivated VA's who are fast learners and independent, who can problem solve and take initiative. Giving the best care to our clients by taking care of their businesses is our top priority!

******If you do not follow instructions, your information will not be reviewed and you will not be considered.*******
TO APPLY
If you feel you would be a fit for this role, please:
1) Reply to this post with the subject line: RBC Customer Support Specialist
2) Please include your latest resume in PDF format (Please ONLY include relevant information/experience AND 2 Professional References)
3) Please include a voice recording briefly discussing your reimbursement experience (you can use ---------- or a similar app, please just send the link, not the downloaded file)

If you do not have an Online Jobs PH account, no worries! Please email me at ---------- and cc: ---------- ---------- and ---------- and follow the exact same steps as above.

******If you do not follow instructions, your information will not be reviewed and you will not be considered.*******

I look forward to hearing from you!

Emanuela Elias
Riverbend Consulting
Monthly Services Director