Virtual Assistant

Full time permanent Virtual Assistant needed for immediate start. The job is 40 hours per week 9am to 5pm Monday to Friday UK time (you must be willing / able to work UK time zone).

You will also get paid holiday (28 days per year) in line with our UK staff. We also pay your PHILHEALTH and SSS because this is a permanent full time role.

To start with you will use your own computer and we would then purchase a new one for you after an initial period - to be ---------- TE: Please read this through carefully and check the application process and all the things we ask for. Think of this as a test of your attention to detail. Due to the large number of applicants, we will not proceed with applicants who do not provide what we have requested.

ABOUT US: We are an independent and growing UK-based Letting Agency (focused on Brighton) with a "can do" attitude and a team spirit!

ABOUT THE JOB: The work will include the following:

1. Taking information provided and inputting to our online systems.
2. Calling tenants who have expressed an interest in our properties to qualify them (using a checklist of questions) and book them in for viewings on the team calendar.
3. Sending emails to tenants and helping us move them through our "onboarding" system till they become a new tenant.
4. Short Daily Report on progress.
5. Assisting the Director with general admin tasks that have been assigned to you.

The work may also include the following:

1. Getting quotes or estimates for maintenance or refurbishment jobs we have identified.
2. Verifying tenant identities by video call.
3. Preparing tenancy agreements as per our system.
4. Preparing online adverts for new properties according to our system.
5. Other tasks as we continue to grow.

Skills required:

1. Top of the list is attitude and work ethic: We are all positive, proactive and pleasant in how we deal with each other and our clients. We have a "can do" attitude and do whatever it takes to ensure we don't let the team down. We all go the extra mile when we need to and we support and help each other if anyone is in need or has a challenge to deal with. Would you be willing to do this too?
2. Careful and thorough attention to detail.
3. Great communication skills via phone, email, and chat.
4. Good at taking notes and following instructions given, and reporting back.
5. Able to learn new systems - especially online based.
6. Willing to ask questions and also to admit mistakes quickly and freely without fear, but with a commitment to putting it right quickly (this is important - we all do this together as a team each week at our online tea ---------- eting).
7. Qualifications an advantage - particularly a University Degree or Business Administration qualification.
8. You must be fluent in written and spoken English, especially comfortable speaking and listening on the phone or zoom.
9. We are looking for someone who is 100% committed and 100% reliable, so please only apply if this is you. So if you plan on changing jobs within 6-12 months please don't apply. This is a permanent, full time position.
10. You must be able to work full time UK office hours - this is not a temporary ---------- is permanent and we hope to find someone to work for many years.
11. Emotional stability - we don't shout at one another or our clients or tenants, we remain calm and solution oriented.
12. Knowledge of Google Docs / Google Sheets / Google Calendar.

Tools required:

1. To get started: your own computer (we may provide a work computer or laptop after the initial trial period - we can discuss with you).
2. Cell phone (mobile phone) - you will make calls via Wifi not via telephone network - so calls will be at no cost to you.
3. Good, stable internet connection (fast enough for video calls).

ABOUT YOU: In your proposal, please share a brief summary of any similar or related experiences, including your responses to the below questions:

1. What are your career goals? (aim for 50-100 words)
2. What are you really good at professionally? Please give me some examples based on past experiences. (aim for ---------- words)
3. What are you not good at or not interested in? Please give me some examples based on past experiences. (aim for ---------- words)

Also please include a 1-2 minute audio or video personal ---------- l us a little about yourself (not the work or professional side).

We will be asking for references if you pass the initial screening stage (prior work and / or academic references) so please have those ready.

Finally - please complete the personality assessment below and attach the results in your cover letter: ---------- - NOTE: This is not a pass/fail test, it just allows us to understand you better and to ensure we make the best use of your skills if you are successful, so please answer honestly.

If you have completed the IQ and DISC tests on this platform that's always an advantage too.