Customer Service Representative - Phone and Email Support

Greetings!

We are a web development firm that specializes in building e-commerce stores for clients. We're looking for a hardworking, honest person to join our growing tight-nit team. We are a fast growing company and there is room for career growth and salary increases. Long-term position if we are satisfied with the work performed.

This is a great opportunity to work from home full time with 21 days paid off per year and perks (Netflix, Skillshare, Philhealth).

• 5 days work per week, 8 hours per day (1 hour break). Training will be provided.
• Basic salary offer is $550 USD per month.
• The work schedule is 9pm - 5am Manila Time.

We need someone who is able to:
- take ---------- one support is a role we want the new hire to focus on.
- have excellent attendance record.
- be proficient with technology. (Shopify and Zendesk experience is a plus)
- be detail-oriented.
- be a good communicator.
- communicate in English with strong reading & writing skills.
- have a track record of being resourceful and getting sh*t done.
- work under pressure.
- be empathetic.
- be available 40 hours per week.


Start your stable long-term career by responding to this post and providing me with your COMPLETE answers to all the questions ---------- complete answers will be automatically REJECTED.

1. What is your internet speed?
Name of internet provider, speed, and monthly plan.

2. How will you accomplish your work deadlines if you have a brownout?
a PC/laptop crash?

3. Do you have previous experience in Customer Service? Please describe your experience.

4. Do you have experience in using Zendesk?

5. What is the capital of Austria? Leave your answer on the subject line of your application when you respond.

6. Please provide your E-mail address, Mobile Number, Skype ID and your Zoom E-mail Address. Let us know a good interview time slot so we can get you going right away.

This is a full time job. Please only apply if you're available 40 hours per week.

If you're interested, consider applying and let's schedule a technical check and a video interview. Thank you!