Virtual Assistant VA

Hi! Are you an organised person? I need a Personal Assistant VA who can work on our CEO time zone 8AM-5PM Central Time (1.5hour break in between)

You need to be available on Slack during those hours or for phone calls from the CEO.

Your job will include:

- Arranging Travel Plans (booking hotels and flights and researching) Sometimes complex travel arrangements, flights, boats

- If the CEO has a task someone else on the team can you, your job will be to give them the task and get them to do it, then follow back with them to make sure it has been completed then report back to the CEO (so you need to be able to plan, co-ordinate and talk to others on the team)

- you need to be able to schedule meetings and schedule appointments on the phone in English then organise the CEO's calendar.

- You need to be able to keep track of the schedule for the CEO and remind them the night before what they have on the next day.

- You need to organise the CEO's calendar so if a task was not finished, move it to another day where they are available.

- If anyone on the team is sick, they need to message you and you will keep track.

- Any videos or content for social media that day need to go out and you can organise them to go to the right person so if you are familiar with icloud photos and dropbox that would be good but you can learn that in a few hours.

- write Emails nicely , respond to emails, organise and schedule.

- anything else that is asked of you, and you should be able to figure it out "Whatever it takes!" keep trying solutions. Be resourceful and find the right person for the job if needed.

- organise all the resources we have - When you’re an administrative assistant, everyone’s always counting on you to have a solution for every problem or a tool to use for every need

- Organise photos and videos into folders online.

- You will be seen as the go-to for problem-solving or issues we have

- Answering calls and making decisions if it is urgent or not. Example: "“The phone ---------- ’s an aggravated voice demanding to speak with the Manager. While smiling and being polite, an admin quickly assesses the situation. Based on company culture, several actions could take place: one could take a note of their email and re-assure the caller it would be passed on, one could put the caller on hold and determine how to interrupt the manager/transfer the call, or one could try to resolve the issue directly.

By listening to language and tone, one can determine which actions to take. Each step of the way with polite communication, the potential of handling the situation to best results for the caller and manager increases.

‘Please’ and ‘thank you’ will be noticed by both. With experience, the admin will learn from the Manager what worked well and thus, know how to handle for the next occurrence.”"


Required:
- A “can-do” attitude - You either have it in your heart or you don’t

- Excellent English Speaking and Writing

- Be an out-of-the-box problem solver

- Be available at short notice. (ie. Move a client's whole family with a day's notice, book flights, arrange furniture moving etc)

- Need to be a "Jack and Jill-of-all-trades" meaning you need to be able to do many different tasks in a day.

- Must be skilled with email writing/talking on the phone, organising in excel or word or using software

- Be a fast learner with a solving issues with "whatever it takes" good attitude

- Creativity and the ability to improvise

- Good manners & polite speaking etiquette because you are the gatekeeper for the team, handling incoming calls for the business & transferring over to the correct department, reaching out to suppliers, or speaking directly with high-level execs at other companies

- Anticipate the solution before the problem even becomes a problem. These Admins rise from being super helpful to being indispensable, the secret weapons bosses just can’t live without

- Organised.

Benefits:
30,000 a month + the 13th month bonus
2 weeks holidays paid
Public Holidays off and paid
2 weeks paid sick leave

To apply please email ---------- with subject line "Superstar VA Assitant" and let us know why you are perfect for the job