Customer Service/ Sales Associates

• Greet and direct customers
• Provide accurate information about product features, pricing and after-sales services
• Answer customers’ questions about specific products/services
• Conduct price and feature comparisons to facilitate purchasing
• Cross-sell products, Manage returns of merchandise
• Manage service request and prepare service job slip
• Merchandising of products,
• Inform customers about discounts and special offers
• Provide customer feedback and suggestions to management
• Stay up to date with new products & Brands
• Answer tele sales calls
• Opening and closing of the store
• Ensuring the store is presentable for the day ahead
• Ensuring that there is sufficient stock on the sales floor
• Completing sales on the POS system
• Maintaining a safe and tidy store