IT Engineer

• Certification in at least one IT discipline relevant to this position
• 5+ years of hands on experience in similar role
• Self-motivated, able to make independent choices, free from immediate direction or supervision
• Strong written and verbal communication skills
• Experience in providing first line IT support
• Familiarity of appropriate server OS-level tools, such as Active Directory, Group Policy, DNS, DHCP, including the creation/deletion of user accounts, devices, and policies.
• Strong knowledge of Windows end-user operating systems including Windows 7, 8, and 10 Professional
• Experience resolving network and stand-alone printer issues
• Office 365 Tenant administration (Licensing, Azure, ADFS, Active Directory Premium).
• Office 365 monitoring service health, and management of service requests

These skills would be a PLUS
• Knowledge of redundancy strategies and disaster recovery contingency planning
• Mentor and cross-train IT staff and provide guidance in day-to-day operations
• Ability to explore and analyze new technologies and make recommendations to supervisor
• Knowledge of managing and troubleshooting network switches, routers, access points and other network devices.
• Administered and supported security firewalls such as WatchGuard
• Administration of on-premise and/or cloud-hosted PBX systems
• Server administration including Windows Server 2008 R2, 2012, 2012 R2, 2016, and 2019 and Hypervisor
• Knowledge of applying patches and updates for Windows servers and clients
• Azure Administration