Virtual Assistant

SEE BELOW FOR STEPS TO FOLLOW FOR THE RECRUITMENT PROCESS


Why Future Firm?

For decades, accountants have been running old-school, archaic accounting firms that have led to high levels of stress and overwork for their owners and team alike.

Future Firm, led by a former accounting firm owner who started one of the earliest online accounting firms in North America, teaches accountants to build and scale a modern accounting firm that they love working in.

Future Firm is looking to improve the lives of accountants through its online coaching program that provides a framework for how forward-thinking, entrepreneurial (and even cool!) accounting firm owners can run an automated firm that helps them achieve their desired goals.

We need smart people like you to join the team to help change their lives for the better.

So why should you join Future Firm?
- You’ll join an extremely secure and stable company
Your work will have a direct impact on helping to improve people’s lives.
- You’ll be able to work autonomously and will be 100% responsible for your results.
- Paid health benefits
- You’ll be trained and upskilled in all areas that you need help in.
- Your voice ---------- t happy with something? Would you rather see things handled in a better way? Speak your mind and we’ll listen up.
- Having fun with whoever you’re interacting with is expected.
- A remote lifestyle is embraced. Work where you want, when you want, so long as your tasks are well-handled.
- The accountants that we help are the coolest accountants on the planet :)

Description of Role

Future Firm is looking for a Virtual Assistant to work directly with the company’s Founder to support him in executing the company’s vision.

The ideal candidate will assist in various parts of the company, including marketing, administrative functions as well as in customer support, though training will be provided in all areas as well.

Responsibilities

- Producing various daily/weekly/monthly reports
- Engage in research projects and reporting on findings
- Preparing podcast episodes for publishing (basic editing of raw audio, preparing the blog post with timestamps/transcript, etc.)
- Using technology to transcribe audio files into text and making the appropriate review/edits
- Preparing email newsletters and other regular email communications sent to the company’s customers
- Handling inquiries and fixing issues from the company’s customers by email
- Helping out with community management (ex: following up with members on failed transactions, fixing posts in the community forum that have issues, etc.)
- Assisting with email management
- Assisting in some marketing activities from time to time
- Dealing with ad hoc administrative requests that arise

Requirements

- You have excellent English written communication skills
- You are super organized and can prioritize your work to ensure deadlines are met
- You are exceptionally detail-oriented
- You are resourceful and can single-handedly solve problems that arise
- You have 1-2 years of experience working with customers
- You are tech-savvy (know or able to quickly learn Gmail, Converkit, WordPress, Audacity, etc)
- You have some experience in sales & marketing
- You’re able to meet once a week for a brief meeting in the evening

Recruitment Process

1) Please send us your resume and include "Future Firm Virtual Assistant" in the title of your reply.

2) Your application will be reviewed and those moving to the next step will be asked to complete a brief 5-question one-way video interview where you will answer these questions on your own time via your webcam.

3) Following that, successful candidates moving to the next step will be asked to take part in a 1-on-1 video interview.