Seeking Work From Home Position (Virtual Inbound Call Centre Agents) servicing Australian Clients

----------

Kindly please apply within this link: ---------- . Only responses within this link ---------- will be considered for this Global Work From Home high growth opportunity. Limitless income potential with Career Stability. Hope to welcome you into our Global International Team which covers 92 countries soon!

----------

About the role
Provide customer service support at the initial point of contact, streaming customers to the appropriate service channel, completing simple first contact resolution enquiries, identifying and prioritising customers who are potentially vulnerable, in distress, or who have accessibility issues, and escalating potential issues to the leadership group;
Relevant and quality record keeping and documentation regarding client information;

About you
Demonstrated experience contact centre experience;
Well-developed communication and stakeholder engagement skills;
Ability to research and make sound decisions using appropriate judgment;
Analyse and evaluate customer needs, requesting support as appropriate;
Understand and make connections with the community, government, and other services;
Collaborate with other staff in the immediate work area, across a virtual team, and with other areas of the department;
Work in and adapt to a changing environment;
Have fluency in English.
Have experience in sales.
High-level computer literacy and ability to use multiple online systems; and
Commitment to holistic customer service.

----------

Kindly please apply within this link: ---------- . Only responses within this link ---------- will be considered for this Global Work From Home high growth opportunity. Limitless income potential with Career Stability. Hope to welcome you into our Global International Team which covers 92 countries soon!

----------