Customer Service Employee E-commerce Webshops

Hello future employee!

Our e-commerce business is looking for a hard working employee with experience in Customer Service. The position will be responsible for answering mails from customers and for the communication with our store managers.

Responsibilities:

- Answering mails from customers on a daily basis
- Make tickets in Google Spreadsheets
- Communication with store manager
- Be pro-active and take initiative for the benefit of the team and the company
- Perform any task assigned by immediate supervisor/manager

Requirements:

- At least 1 year experience with customer service tasks
- Worked with Shopify before
- You speak English fluently
- Excellent Written and Verbal Communication Skills
- Experience with Excel/spreadsheet
- You did this work before and you liked it
- Timely completion of tasks (very responsible)
- Highly committed, professional and loyal
- Proactivity
- Teamwork
- Ability to follow instructions
- Basic knowledge of dropshipping or e-ommerce industry
- Reliable internet connection
- Reliable phone

What can I offer you?

- A long term business relationship
- Full time job
- Extra bonuses by good work
- Ability to become a manager

If you are interested in this job, reply to this and add “-READED-” in the response title. Also I would like to ask you to send your CV and/or your work history. And also answer the following questions in your response message please:

- Did you work for another dropshipping company before?
- What were your tasks there?
- How many years/months experience in customer service do you have?
- Do you have experience with Shopify?

I would like to hear from you!

Giel