Live Phone Consutant

Calling all aspiring customer service representatives who have an enthusiastic and upbeat attitude, can demonstrate high attention to detail, loves to be of service to customers, a determined problem solver, and has the willingness to grow with our team!

Our company is looking for new talented tea ---------- mbers who have the knack to showcase their excellent customer service skills and build a lasting relationship with our customers. If you got what it takes then come and join us!

Duties & Responsibilities:
- Select appropriate and professional responses to customer inquiries.
- Update customer information in the customer service database during and after each call.
- Coordinate with the management team to stay updated on product knowledge and be informed of any changes in company policies.
- Answer customer inquiries regarding products and services questions; suggest information about other products and services.
- Keeping detailed records of customer interactions and being in charge of customer account details.
- Following the company’s communication procedures and policies.
- Work with the team to address and resolve customer inquiries efficiently.

Requirements & Qualifications:
- Fast learner & Self-starter
- Willingness to learn and grow
- Detail-oriented
- Patience
- Tech-savvy
- Great communication skills (Must be comfortable to talk over the phone)
- Can execute task given, efficiently and effectively
- Demonstrate grace under pressure in a fast pace environment
- Great interpersonal skills
- Attentiveness
- Adaptability
- Highly Reliable
- Good listening skills