Sprinter Van Dispatcher

Freight Dispatcher Role:

? Dispatch drivers on contracted loads by relaying pickup and delivery information as well as
routing

? Maintain professional relationships with customers via phone and email

? Ability to negotiate rates with shippers

? Process weekly payroll via Quickbooks

? Process weekly invoices via Quickbooks

? Provide administrative support to the owner

? Manage a high paced office by self-motivating and multi-tasking
? Complete carrier packets as necessary

Meeting the daily responsibilities of this occupation requires that truck
dispatchers complete several tasks in the course of their workday.
? Arrange for Package Deliveries and PickupsIn their main role, truck
dispatchers schedule deliveries and pickups. They communicate with
customers to arrange times for shipments to be picked up and schedule
deliveries by creating a pre-determined route. They make numerous
changes to this route throughout the day as dictated by customer
requests and shipment arrangements.
? Create Shipping and Dispatch Documents. Truck dispatchers are
often required to maintain records of dispatched calls, driver routes,
delivery and pickup times, and truck repairs and maintenance. They
also log customer shipping schedules and complaints and maintain
details of route ---------- addition, truck dispatchers might keep
records of driver training sessions and CDL and other requirements.
? Generate Freight Bills and InvoicesIt is often up to truck dispatchers
to create billing and invoice documents for shipments. They are
responsible for ensuring that drivers receive any necessary documents
before making a pickup. They also invoice customers for payment of
shipment pickups and handle all issues regarding charges for these
services.

? Submitting to Factoring Companies Dispatchers will be required to
check with factoring company for approval prior to accepting a load.
This ensures proper and timely payment. Once load is booked and
delivered dispatcher will then submit rate-con and BOL for same day
pay to the factoring company. Typically this is done by email and may
require follow up call to ensure documentation was received and legible.