Customer Service / Virtual Assistant/ Dispatcher

We are currently looking for an energetic, organized individual to dispatch and track our drivers on their trips for medical patients to ---------- this fast-paced role, you will be responsible for ensuring our client satisfaction is met and they reach their destination on time. You will be an invaluable part of the team while maintaining customer and driver relations. If interested,??email a copy of your resume.


Requirements
We require individuals with some years of customer service experience with experience in problem solving
Leadership qualities - Ability to give directions and ensure they are followed.
Very strong communication skills
Knowledge of Microsoft office suite applications
Must be a fast learner and able to manage multiple tasks while performing under pressure
• Coordinate and manage transportation between facilities and Network Providers.
• When the occasion arises, dispatcher must stay in constant communication with facilities/clients/drivers and inform the facility/client of any status updates.
• Interacts with callers requesting non emergency transportation from the various facilities within our system.


Qualifications

oEnergetic, outgoing personality
oSelf-motivated
oStrong written and verbal communication skills
oAbility to multi-task
oExceptional organizational skills
oComputer skills
oProfessional phone etiquette

• Ability to effectively communicate and follow oral and written instructions. Basic computer skills required.
• Ability to multi-task while working in a complex and stressful environment.
This is an innovative and one-of a kind opportunity for a creative individual that can think on their feet and quickly adapt in a fluid industry

Skills required:

• Office & Admin (Virtual Assistant)
- Admin Assistant
-??Email Management
- Excel
- Research

• English
- Speaking
- Writing

• Customer Service & Admin Support
- Customer Support
- Phone Support
 SKILL SUMMARY
OFFICE & ADMIN (VIRTUAL ASSISTANT)
Admin AssistantData EntryExcelResearch
ENGLISH
SpeakingWriting
CUSTOMER SERVICE & ADMIN SUPPORT
Customer SupportPhone Support