Customer Service Officer

We are looking to build a passionate team of people who knows what it takes to deliver the best service to our customer, helping the customer to solve home-based repair & maintenance problems by giving advice and book arrangement for our operations teams to onsite works based in Singapore. Training will be provided.

You will be responsible for:
all customer enquiries, enquires, post-sale customer service and on-going customer relationship ---------- livering an excellent level of customer service to maximize leads, customer satisfaction and retention.

Your day to day activities:

Ensure daily and monthly KPIs are met and exceeded.
Be the key contact point for all ---------- liver fantastic service to new and existing customers using the apps as your main communication tool, apart from email and live chats/Phones
Manage all incoming calls/messages for enquiries, post-customer service enquiries and requests/follow ---------- municate and report to our HQ teams daily for work progression


Job Requirements:

Good customer service work past experience is a bonus.
General related certification would be an advantage.
Possess good verbal and written English language communication skills.
Proficient in basic PC skills.
We are looking to build a passionate team of people who knows what it takes to deliver the best service to our customer, helping the customer to solve home-based repair & maintenance problems by giving advice and book arrangement for our operations teams to onsite works based in Singapore. Training will be provided.

You will be responsible for:
all customer enquiries, enquires, post-sale customer service and on-going customer relationship ---------- livering an excellent level of customer service to maximize leads, customer satisfaction and retention.

Your day to day activities:

Ensure daily and monthly KPIs are met and exceeded.
Be the key contact point for all ---------- liver fantastic service to new and existing customers using the apps as your main communication tool, apart from email and live chats/Phones
Manage all incoming calls/messages for enquiries, post-customer service enquiries and requests/follow ---------- municate and report to our HQ teams daily for work progression


Job Requirements:

Good customer service work past experience is a bonus.
General related certification would be an advantage.
Possess good verbal and written English language communication skills.
Proficient in basic PC skills.
We are looking to build a passionate team of people who knows what it takes to deliver the best service to our customer, helping the customer to solve home-based repair & maintenance problems by giving advice and book arrangement for our operations teams to onsite works based in Singapore. Training will be provided.

You will be responsible for:
all customer enquiries, enquires, post-sale customer service and on-going customer relationship ---------- livering an excellent level of customer service to maximize leads, customer satisfaction and retention.

Your day to day activities:

Ensure daily and monthly KPIs are met and exceeded.
Be the key contact point for all ---------- liver fantastic service to new and existing customers using the apps as your main communication tool, apart from email and live chats/Phones
Manage all incoming calls/messages for enquiries, post-customer service enquiries and requests/follow ---------- municate and report to our HQ teams daily for work progression


Job Requirements:

Good customer service work past experience is a bonus.
General related certification would be an advantage.
Possess good verbal and written English language communication skills.
Proficient in basic PC skills.
We are looking to build a passionate team of people who knows what it takes to deliver the best service to our customer, helping the customer to solve home-based repair & maintenance problems by giving advice and book arrangement for our operations teams to onsite works based in Singapore. Training will be provided.

You will be responsible for:
all customer enquiries, enquires, post-sale customer service and on-going customer relationship ---------- livering an excellent level of customer service to maximize leads, customer satisfaction and retention.

Your day to day activities:

Ensure daily and monthly KPIs are met and exceeded.
Be the key contact point for all ---------- liver fantastic service to new and existing customers using the apps as your main communication tool, apart from email and live chats/Phones
Manage all incoming calls/messages for enquiries, post-customer service enquiries and requests/follow ---------- municate and report to our HQ teams daily for work progression


Job Requirements:

Good customer service work past experience is a bonus.
General related certification would be an advantage.
Possess good verbal and written English language communication skills.
Proficient in basic PC skills.
We are looking to build a passionate team of people who knows what it takes to deliver the best service to our customer, helping the customer to solve home-based repair & maintenance problems by giving advice and book arrangement for our operations teams to onsite works based in Singapore. Training will be provided.

You will be responsible for:
all customer enquiries, enquires, post-sale customer service and on-going customer relationship ---------- livering an excellent level of customer service to maximize leads, customer satisfaction and retention.

Your day to day activities:

Ensure daily and monthly KPIs are met and exceeded.
Be the key contact point for all ---------- liver fantastic service to new and existing customers using the apps as your main communication tool, apart from email and live chats/Phones
Manage all incoming calls/messages for enquiries, post-customer service enquiries and requests/follow ---------- municate and report to our HQ teams daily for work progression


Job Requirements:

Good customer service work past experience is a bonus.
General related certification would be an advantage.
Possess good verbal and written English language communication skills.
Proficient in basic PC skills.
To have own Laptop/PC at home due to job’s requirement.
The ideal candidate is a nice, friendly person, who works well in teams and is able to multi-task, as well as independent.$380-$410