Virtual Assistant/ Administrator

We are looking for an enthusiastic, hard-working, and methodical individual to help the VideoJug team achieve excellent customer relations. The required applicant needs to have an excellent understanding of websites, and the Internet in general.

Responsibilities include:
• Support the marketing department to improve customer relationships with our website users.
• Manage Videojug’s online administration tool to perform specific projects based on user behaviour.
• Communicate, support, and respond to a variety of user queries.
• Moderate Videojug users online activity including forums, comments, and Q&A pages.
• Manage and perform general administrative tasks provided by Videojug’s marketing team.

Requirements:
• At least one year experience with an Internet company.
• Strong English communication, both written and verbal.
• A quick learner is essential.
• Good knowledge of the Internet and how it works.
• The ability to use Microsoft Excel and Word is compulsory.
• A PC, and a quick Internet connection is needed, as this is a work-from-home job.

About VideoJug:

VideoJug (www.videojug.com) is the world’s most popular video learning site, providing users with genuinely helpful advice, information and instructions about life, from mundane essentials to frivolous fun. Since launching in September 2006, VideoJug has grown into the most successful site of its kind. VideoJug’s professionally-produced, high definition videos cover every conceivable topic and the site is the definitive online video ‘encyclopaedia of life’.

We now have over 5.5 million unique users visiting the site every month. How-to guides provide easy to follow, bite-size tutorials on an enormous range of topics from DIY and sport to beauty, relationship advice and recipes. VideoJug use leading experts in their respective fields - be they celebrities, professors, professionals, coaches, teachers or doctors - who provide real expertise and answers to a wide range of common questions and concerns.

Please send your CV together with any previous references from past virtual assistant work. You will also need to provide us with the following information:
• Previous Virtual Assistant Experience
• How many hours per week you are able to work.
• Expected monthly salary.

PLEASE INSERT INTO THE SUBJECT LINE “Videojug Virtual Assistant”. Your application will be ignored if you provide any other e-mail subject line.