Customer Support/CSR (No experience required) - Graveyard shift

Previous CSR experience is a plus but not Upgrade to see actual infoesh graduates are welcome to apply!

We are currently looking for a Customer Service Representative to assist our growing team. We want a smart person who can work with less supervision and can handle complex conversations in English. You must be able to speak in a professional, empathetic, and convincing way. You must be able to also think quickly on your feet to resolve customer queries. We are looking for a dedicated job seeker, someone who's interested in a long-term role and is not affiliated with other employers. This is a full-time role and the position will start directly at 40 hours weekly.

Responsibilities may include, but are not limited to:
- Update Hubspot CRM
- Respond to emails, phone calls, SMS, and live chat
- Outbound/Inbound calls (You might do this in the future)
- Perform other tasks as assigned by your direct manager

Requirements:
- Strong command of the English language (Communication and writing skills) | Neutral accent
- No other commitments/work (This is a FULL-TIME role)
- Must be proactive and open to learning new things
- Ability to multitask, fast learner, and problem solver
- Ability to cope with a fast-paced and dynamic work environment
- Internet speed (At least 10 mbps and up) and computer speed (at least i3 processor)
- Dedicated quiet space and fast typing speed (minimum 40 wpm)

Benefits:
- Starting salary of $500/month
- 13th-month pay (prorated)
- Paid off during US holidays
- With 6 months probationary period and an increase of salary after the probationary period
- PhilHealth, SSS, and Pag-Ibig monthly contributions may be given after the probationary period

If interested, you can apply through this link:
Upgrade to see actual info
(We will only entertain those who applied through this link. If you are referred by someone in Dreambound, kindly input their name under the "Referred by" portion)

Note: we require a one-minute audio introduction of yourself.
Tip: Please use Vocaroo Online voice recorder and attach the link in the Typeform above.