Looking for a FUILL TIME VA to manage our AMAZON, EBAY & ECOMMERCE accounts

We are a Hong-Kong based international trading company looking to hire a full-time Virtual Assistant to become a part of our marketing team & help us manage our e-commerce operations online, especially for Amazon, ebay & own retail website.

Work Timings: 1PM -10PM – Philippines Time.
Probation Period: 3 Months.

We already have an existing full-time Philllipines based team member who has worked with us for nearly 3 years now & has been outstanding and are looking to build this team further and hence looking for people who are serious about a full-time job and willing to dedicate themselves to a company & grow with the company.

If you are confident with making phones to clients (as this may needed every now and then) then would be a huge bonus. If you have a passion for e-commerce businesses you would love this job.
We are looking for someone that can work independently with limited instruction and supervision and can find answers to most questions using online research. We are also looking for someone who is flexible and willing to take on different challenges.

Some of the Daily Tasks would include:

• Replying to client emails from Amazon, ebay and our online store and resolving their concerns.
• Making sure inventory is ordered with our sourcing team in a timely manner, for any products where inventory is running low.
• Researching new product opportunities for the company.
• Managing our business websites.
• General online research work related to the business.
• Social media marketing for our store and other kinds of online marketing & promotional activities.
• Other tasks related to the business as and when required.

Key Skills that we are looking for:

• Good English writing skills.
• Good customer service skills – Willingness to go above and beyond to offer excellent customer service.
• Good online research skills.
• Ability to call customers to help them resolve their issues.
• Good Typing Speed
• Accountability
• Ability to work with limited instruction and research information online.
• Excellent skills with the office suite, especially Excel.

Applicant should have the following facilities.

• Broadband connection & dedicated computer
• Good set of headphones/speakers for audio conversations.

Candidates with the following skills would be preferred:

• Experience managing Amazon and ebay stores previously.
• Experience managing websites running on wordpress and/or woocommerce
• Online customer service experience, especially in dealing with UK & US Customers.

Please Answer the Following Questions when applying:

• How long have you been a VA and are you able to give references from Past Employers?
• Your expected monthly salary in USD & why based on a 5 & half day workweek?
• Please tell us a little bit about your past VA jobs, such as the day to day activities?
• What are your strongest skills?
• What kind of past experience you have which would help you excel in this role?

How to Apply:

Please only apply if you are looking for a full time job. Please send your resume & answers to above questions to marketingilg123@gmail.com and include the word “New Virtual Assistant” in the subject line.
Selection Process:

The selection process involves email application, followed by a Skype Interview & a couple of online tests. This will then be followed by a couple of Paid trial tasks.