Virtual Assistant

TO APPLY FOR THIS JOB PLEASE COMPLETE THIS GOOGLE FORM QUESTIONNAIRE:

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***ONLY APPLICANTS SUBMITTING THE FORM WILL BE CONSIDERED.

We are looking for a Virtual Assistant to perform a variety of customer service tasks with a focus on customer satisfaction within our e-commerce business.

Virtual Assistant’s responsibilities include providing exceptional customer service to our customers through Gmail, Facebook Messenger, and ---------- municating with customers and providing updates regarding their order and be able to navigate Shopify.

To be successful in this role, you should be well-organized, have great time management skills, and be able to act without guidance.

Ultimately, you will contribute to the efficiency of our business by providing timely support to customers and performing administrative tasks.


Benefits:
1) Php 151/hour. 90 Days Probationary period, wage increase to 200PHP after probationary period or performance.
2) Work hours between the hours of 7:00AM-3:00PM Manila Time. Mon – Fri.

Virtual Assistant Duties and Responsibilities:
• Customer Service
• Respond to customer emails
• Respond to customers on Facebook Messenger & Instagram
• Process Customer Returns
• Handle confidential employer and client information in Shopify

Virtual Assistant Requirements & Qualifications:
• Ability to read, write & speak in English
• Experience using Gmail
• Experience with Shopify
• Experience with Google Docs & Google Sheets/Excel
• Excellent phone, email, and instant messaging communication skills
• Excellent time management skills
• Can commit to long term employment and grow with the company
• Solid organization skills
• Stable Internet
• Punctual & dedicated



Skills:
• Fluent in speaking and Writing English, Good Communications skills, Organized, Prompt, Responsive, Punctual, Trustworthy / Honest, Professional