Admin/Social Media Virtual Assistant

OVERVIEW:
We need a Part-Time Virtual Admin and Social Media Assistant. The primary responsibility of this role is to support the Founder day-to-day tasks and operations. The person best suited for this role is positive, organized, easy to train, creative, and good with written and spoken English grammar as you will be communicating with Americans via email, phone, and text chat.

You will also be helping with social media management, ranging from posting to setting up ad campaigns. The Founder is an Artist, Speaker, Activist, Creative Director, Online Course Instructor, and Content Creator. So at times you will be working on projects pertaining to Music Arts & Entertainment and other times Online Education projects and full training on all processes will be provided.

RESPONSIBILITIES and DUTIES:
Respond to emails and phone calls
Organize managers’ email inbox
Draft letters and documents
Manage forms/survey from customers & clients
Schedule meetings (Zoom, Skype, etc)
Organize managers’ calendars
Manage a contact list (CRM)
Maintain private groups (Patreon, Facebook)
Provide customer service as first point of contact
Portal Management for Online Course
Prepare customer spreadsheets and keep online records
Assist with social media posts and ads setup (Facebook, Instagram, YouTube, Twitter)
Book travel and accommodations
Perform market research
Collate and store testimonials
Create presentations, as assigned (including developing SOPs, Webinar setup)
Assist with Video Import, Editing, and Embedding
Assist with design, modifying, creating, and altering Graphic Design templates
Address employees administrative queries
Other executive admin responsibilities as needed

Qualifications:
A minimum of 1 year Proven experience as a Virtual Assistant or relevant role
Ability to multitask and prioritize work as needed
Familiarity with current technologies, like desktop sharing, cloud services, and VoIP
Ability to learn new tools quickly
Highly organized
Experience with word-processing software and spreadsheets (e.g. MS Office)
Knowledge of online calendars and scheduling (e.g. Google Calendar, Calendly)
Excellent phone, email, and instant messaging communication skills
Excellent time management skills
Solid organizational skills (Asana & Dubsado experience a plus)
A team player who is proactive, flexible, results-oriented, and comfortable in a rapidly changing environment
Ability to work independently and under the pressure of deadlines
Must have a quiet workspace/home office space to work from and a strong Internet connection is required
Experience using communication tools like Skype, Zoom, and Slack


HOW TO APPLY FOR THIS POSITION

In the subject of your application, include the word VA1561. Provide your resume along with examples of previous work if you have a portfolio and answer the following questions.

Please note that the point of asking you to answer the following questions is to enable us to gauge your ability to follow instructions, your command of the English language and writing style. Those who do not answer the questions fully WILL BE IGNORED.

Questions

#1Tell us something outside of work about yourself that is not written on your resume but will help us get to know you better as a person.
#2 How many hours a week would you prefer to work (40+ full time or if less than that "part time" please specify)
#3 Do you already have another job? If so, how many hours are you working for the other job?