Short term rental management and assistance

Hi There!

Long Term Position
Thursday to Monday.
8am-4pm MST

We are a USA based company that provides high class short term rental apartments and homes to travelers across the United States. We are on Airbnb, VRBO, Expedia, & other platforms.

Some of the tech we use:
Guesty
Clickup
Smartsheet
Airbnb
VRBO
Slack
Trello
DialPad
Gmail
Google Maps

Experience at the short term industry is a requirement.
Experience with all the Airbnb/ ---------- above is high encouraged.

If you have never used Airbnb property management software and have never provided customer service for Airbnb guests, please DO NOT apply.


We are looking to hire 2 amazing and 100% reliable vacation rental experienced assistant and customer service representative.

The word to use in the first sentence of your reply for this job on Upwork is “ always reliable” If you don't mention this as the word, we will delete your submission.

Daily Tasks
Lots of multi tasking is required. Some tasks will include

Answering Guests via Email & Phone, & Messaging
Administrative Work
Airbnb Vetting
Cleaners/Concierge Management
Software Data Entry/Updating
Daily Reports
General assistant duties to managers and president.
Scheduling and coordinating.


Experience:
Experience in the short term rental industry and Airbnb is absolutely required.
Min 1 year experience working in a similar capacity for a similar company.
Must be very computer & internet savvy and very tech savvy.


Skills
Outgoing and refreshing personality.
Perfect written & spoken English.
Immaculate attention to detail.
Immaculate attention to detail.
Immaculate attention to detail.
Ability to communicate what you are thinking, problem solve, and be very helpful with limited supervision.
Outstanding customer service and the ability to describe details thoroughly
Ability to work with multiple technology platforms like Gmail, Google docs, Airbnb, Real estate software, Smartsheet's and more.


Additional Notes
Punctuality
If you don’t know an answer, you find all ways of getting to the answer.
Leader
Desire to learn
The ability to ask questions
Someone who truly enjoys traveling and fine accommodations

If you are not 100% reliable & can not commit to a long term position, please do not respond. If you miss work because of power outages, Internet issues, and personal reasons more than 1-2 rare occurrences, don't bother ---------- you are the right person, please send a resume and a cover letter on what your relevant experience is to this position and why you should be the one.

Really appreciate it.
Ami