Telemarketer (US Tax)

We are looking for an enthusiastic Telemarketer to generate sales either by cold calling or answering requests in a fast-paced environment. You will be responsible for influencing existing or potential clients to avail of ITIN EIN, Tax preparation for Business, Bookkeeping, Payroll, and Business Bundles.

A successful telemarketer must be friendly and persuasive. You must be able to understand the client’s requirements in a short time and present solutions that meet their needs. The ideal candidate will also be patient and cool-tempered to deal with aggressiveness and complaints.

The goal is to promote business growth by expanding the company’s clientele.

RESPONSIBILITIES:
Cold call people using a given phone directory to sell services
Answer incoming calls from the prospective client
Use scripts to provide information about the service’s features and present their benefits
Ask pertinent questions to understand the client’s requirements
Persuade the client to avail by demonstrating how services meet their needs
Record the client’s personal information accurately in a computer system
Deal with complaints or doubts to safeguard the company’s reputation
Go the “extra mile” to meet sales quota and facilitate future sales
Keep records of calls and sales and record useful information

REQUIREMENTS:
Proven experience as a telemarketer or similar sales/client service role
Proven track record of successfully meeting sales quotas preferably over the phone
Working knowledge of relevant computer programs Microsoft Teams software and telephone systems
Excellent communication and presentation skills
Proficient in English/Spanish
Skilled in negotiation and dealing with complaints
Persistent and results-oriented
Patient and able to handle client rejection
A Bachelor degree in Marketing is a plus