Admin Assistant and Customer Service support Virtual Assistant

We are currently looking for a Customer service support & Admin Assistant to join our 3PL and Fulfilment company. We want a smart person who can work with less supervision and can handle complex conversations in English. You must be able to also think quickly on your feet to resolve customer queries.

Responsibilities may include, but are not limited to:
- Answering Customer Queries on a timely and Polite manner
- Data Entry
- Database management
- Respond to??emails and Phone queries
- Assist in finding ways to improve current processes
- Report any issues/blockers to your direct manager
- Invoicing

Requirements/Qualifications:
- Strong command of the English language (communication and writing skills) | Neutral accent.
- Phone, Chat and Email customer service experience is. a PLUS!
- FULL TIME position UK time business hours, 8 hours/day, Mon - Fri.
- Fast & Creative Learner
- Ability to cope with a fast-paced and dynamic work environment
- Intelligent problem solver
- Internet speed (At least 15 mbps and up)
- Computer speed (at least i3 processor)
- WFH set up (Dedicated quiet space)

Benefits:
- Competitive Salary
- With 1 month of probationary period (Part-time) and an increase of salary after the probationary period be move to Full time!
- Lots of growth and learning opportunities
-Full training given

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To process your application please send an email to ---------- and write "CSA" as the subject of your email.
On your email please write a short paragraph about your experience/s and why do you think you fit for this role! And don't forget to attach your updated CV.