Customer Service Representative

Customer Service Representative
One will act as a liaison, provide product/services information with excellent customer service, facilitate sales transactions and resolve any emerging problems that might occur across various revenue-generating channels with accuracy and efficiency. One will also be tasked as part of the delivery operations through assigning and dispatching orders from a day-to-day basis.
You will also be assisting the marketing and social media team.
Qualifications:
•Preferably a graduate of Marketing, Communications, Business or similar/related courses (though not required)
•Must have excellent communication and organizational skills (preferably fluent in both English and Tagalog)
•Must be knowledgeable in the use of social media platforms (especially Instagram and Facebook), experience with e-commerce platforms is a plus
•Preferably has prior customer service/relations experience, previous F&B experience is a huge plus
•Must be knowledgeable or proficient in the use of Microsoft Office applications and Google tools
•Must be able to accommodate both physical reporting as well as remote work where necessary
•Has access to own personal computer or laptop is a huge plus