Be a call center agent in your own home!

We are a US-based house cleaning and commercial cleaning company looking for a full-time, home-based customer support agent to work with our customer support & sales department.
Your daily responsibilities would include:
1. Send a daily report detailing completed and ongoing tasks.
2. Take inbound sales calls, customer requests and/or complaints and make outbound calls.
3. Respond to customer questions via phone call, email, live chat, Facebook messenger, or SMS.
4. Provide service quotes & make sure to do a follow up with the leads.
5. Book new jobs, reschedule &/or update service jobs in our booking calendar system.
6. Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives

We are invested in our agent’s success. You will go far if you are:
- A fast learner
- A great communicator
- Calm and collected under pressure
- Can help us optimize our current processes
- Be a self-starter

This is a full-time position. You need to have excellent English skills.
Work hours are Monday to Friday 8:00 am to 4:00 pm, Saturday 8:00 am to 2:00 pm Central Standard Time
$4.50/hr. to start, with raises every 6 months, and performance bonuses every 3 months.
If accepted, you will be provided with training to help respond to customer queries via phone call, email, live
chat, Facebook messenger, & SMS.

How to Apply:
Send an email to ---------- with the subject line: “I want to be a Virtual Agent at Adalyns Cleaning”.
Please include a link to your OnlineJobs.ph profile within the email when you apply then complete the
form you will receive in the follow-up email.

Note: After you send the email to apply, you will receive a response fro ---------- with a link to a form. Please
complete the questions in the form to be considered for this position. Forms that are not completed or
only partially completed will not be ---------- the form you will be asked your age. Answer 40 to prove you
are paying attention to detail.
I look forward to working with you!