Verification Coordinator

Answering, assisting, and directing all incoming telephone calls to appropriate parties in a professional and courteous manner
Performing related clerical work such as scheduling/cancelling appointments, scanning, uploading , returning emails, Responding to faxes and all request log matters
Verifying patient's health insurance benefits
Explaining insurance benefits to clients if needed
Collecting copayments, deductibles, co-insurances and patient balances
Using applicable software programs to create, letters, and other business-related documents
Providing administrative support when needed
Protecting patients' rights by following HIPAA guidelines.
Responding to inquiries from Pharmacies and directs pharmacy requests to practitioners for refill and prior authorization requests.
Updating patient information as needed.
Performing other duties as assigned