ECommerce VA

Please make sure to read the job description. Only applicants who would be able to follow the instructions will be reviewed.

How to apply
- Submit an application using the link provided: ----------
- Please be reminded that only shortlisted applicants will be contacted

About Us:
We are Get Claude. We manage a group of online consumer brands based in the United States. We handle ECommerce for Health and Wellness and Digital Marketing also for Health and Wellness products, ceramics, eco-friendly living, etc.

Work Schedule: US Working hours 9 am to 6 pm EST/PST with some flexibility

Benefits:
- Annual Appraisal
- Office Items Reimbursement
- Equipment Subsidy
- Year-end bonus
- Skill Level Program
- External Training
- Other perks

Duties and Responsibilities:
---------- (US)
- Customer Service Messages
- Customer Feedback
- Customer Product Reviews
- Monitor Product Pages
- Performance Notifications
- Request Reviews
- New Product Launches

---------- (US)
- Customer Service Messages
- PayPal disputes
- Customer Feedback
- Monitor Orders
- Download Sales Transactions
- Monitor Product Pages

Shopify
- Monitor Orders
- Update Inventory
- Manage Customer Service Inboxes
- Monitor Product Pages

Walmart
- Customer Service Messages
- Monitor Product Pages
- Monitor Orders
- Download Orders

Qualifications:
- Experience with full management of Amazon Seller accounts
- Experience with eBay, Shopify, Walmart, and Faire is ideal but not required
- Fluent in English both oral and written
- Very detail-oriented and organized
- Customer service minded
- Problem-solving skills for open-ended tasks
- A team player who is able to work effectively and collaboratively across all departments to meet goals and deadlines

Benefits when moved to Full Time (Eligibility starts after passing the trial period)
- Annual Appraisal
- Office Items Reimbursement
- Equipment Subsidy
- Year-end bonus
- Chance to earn more with Skill Level Program
- External Training
- Other perks