Airbnb customer service $5hr- Fulltime

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TYPE OF WORK

Any

WAGE / SALARY

$5hr

HOURS PER WEEK

TBD

DATE UPDATED

Mar 31, 2026

JOB OVERVIEW

We are looking for Full-time Virtual Guest Services Professionals to join our Chicago-based Property Management Company.

Airbnb experience and/or similar/related function in the hospitality industry is preferred but not required.

Tasks involve:

- handle bookings
- communicate with and help guests before, during and after their stay
- resolve issues
- create listings on Airbnb, Expedia, VRBO and other channels/OTAs
- schedule room cleanings, maintenance, repairs, laundry services, etc.
- update and streamline processes
- other ad hoc tasks

Technical requirements:
Has stable and fast internet connection

There's a 2-week to 1 month trial period. Salary starts from USD 4 an hour. After 3 months, you will be eligible to a salary increase to $5Hr plus potential bonus

Are you someone who pays great attention to details and follows through? Do you have sense of priority, intuitive people sense, empathy and genuine interest in this line of work?

If you feel this is you, please apply to the Job with the Subject "Hospitality Personality 4.0"
Please apply answering the following questions:

1. What are you looking for in your next job/roll?
2. Do you have experience doing a home based job? If so what
3. How can your past experience help you in your next roll.

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