E-Commerce Operations Assistant for Amazon Sales

We are a wholesale distribution company located in Los Angeles, ---------- addition to selling to our regular retail clients, we have stores on Amazon and eBay. We are currently looking for someone with Amazon account management experience to help expand our online sales. This applicant must have actual FBA experience in sales & marketing and customer relations, with proven success. Amazon VA Masterclass training and experience with drop shipping are assets, but these are not sufficient substitutes for the experience required. This applicant must have exemplary written English skills. Timeliness, accountability and communication are key personal skills for this position. This job requires work during Pacific Standard Time hours. This is a part time starting position with a strong opportunity for full time advancement.

Responsibilities:
• Create, manage, and optimize listings on Amazon, eBay and potentially more platforms.
• Process orders, create shipping labels, input orders for fulfillment.
• Customer support: answer questions, process returns, and monitor feedback / reviews.
• Stock management and re-order of supplies.
• Google Sheets and Excel, data entry and basic online research.

Required skills:
• Technical Skills: Inventory & email management, Amazon, eBay, etc. Keyword and search engine optimization. Order fulfillment and shipping.
• Communication Skills: Ability to communicate effectively, must have excellent oral and written English skills.
• Personal Skills: Accountable, responsible, punctual, proactive, resourceful with a positive attitude.
• Experience: This is an advanced position that requires experience and not a good fit for beginners.
You must be willing to work Pacific Standard Time hours: 10:00 am - 6:00 pm with some flexibility.

We encourage applicants to tell us about their work experience, proven successes, and how they believe they can elevate our company's sales and customer satisfaction. We also encourage our applicants to ask ---------- erviews are conducted via Zoom.