Business Analyst/Project Manager Assistant

- Part Time Hourly
- 1 Hour acknowledgement response time
- Required availability: 4 Hours Per Day US Hours: 10AM - 2PM PST
- 3+ years holding the same position

Responsibilities:
- Identify client needs and suggest appropriate products/services
- Qualify leads from marketing campaigns as sales opportunities
- Source leads and potential sales opportunities
- Present our company to potential clients
- Customize product solutions to increase customer satisfaction
- Monitor customer support inbox
- Manage follow ups & communications with internal team and customers
- Lead meetings and business development / sales presentations
- Coordinate with internal tea ---------- mbers and resources
- Supports business development leadership
- Develop and maintain relationships with end-users to achieve goals
- Use extensive product knowledge
- Maintain, grow, and manage opportunity base
- Assist with systematizing our opportunity pipeline
- Conduct customer surveys
- Develop new and improve existing sales strategies

Required Skills:
- Strong interpersonal communication
- Detailed documentation
- Confidence and presentations
- Public speaking
- Negotiation and sales
- Resource and collaborative team player
- Task oriented
- Problem solving and customer focused

Required qualifications:
- Fluent in English (Speaking with minimal or no accent and business writing)
- Ability to work with and diagnose web application configurations, settings, & user issues
- Familiarity with G-Mail, Google Apps / Calendar, Jira, Dropbox, HubSpot or any CRM
- MS Word, Excel, PowerPoint (Maintain documents & templates)
- Ability to call/receive calls w/US (i.e., over a skype #)
- Preferred familiarity with insurance, claims, legal, healthcare, or operational risk management

To be considered for this position, please indicate your experience and ability to meet our qualifications, and specifically, your experience in
customer support for web applications (i.e., which web applications have you supported, for what companies, industries, and types of software).