Customer Support Specialist

We are looking to add a customer support specialist to our team to help us answering customer questions via chat or ticket. This position offers flexible working hours, except for around 4 hours which need to overlap with the morning hours of European Central ---------- nightshifts needed!

Job Description:
- Answering customer tickets
- Issuing refunds / dealing with customer issues
- Updating our website
- Creative article writing
- SEO Optimization
- Preparation of Social Media Posts

Important: Please mention “Blue Banana” in your application letter so that we know that you paid attention to the details of this job description.

Your background:
- Some background in communications preferred
- Excellent English writing skills
- Structured and systematic work approach
- Preferably some experience with MS Office (Excel, Word, PowerPoint), Google Docs, Social Media, SEO, and WordPress

Your personality:
- Eager and willingness to learn
- Quick learner
- High attention to details
- Positive “can do” attitude
- Trustworthy Personality and work ethics
- Self-starter; must be able to work independently as well as part of a team

The job role allows acquiring solid know-how in dealing with customer question and becoming a true expert in this ---------- this job, every day brings something new to learn.

If you are interested in this position, kindly forward your resume and an application letter shortly outlining why you are interested in this position.