E-commerce Customer Support - Long Term - Quarterly Bonuses

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TYPE OF WORK

Full Time

WAGE / SALARY

PHP 25,000 Per Month

HOURS PER WEEK

TBD

DATE UPDATED

Oct 20, 2021

JOB OVERVIEW

**BIG QUARTERLY BONUSES BASED ON PERFORMANCE**

We need an E-commerce Customer Support Representative for our brand Brave Nurses ( ---------- ).

Our website is hosted via Shopify and we run ads on Facebook and Instagram. ( ---------- .>>>>>facebook.com/Brave-Nurses ---------- , ---------- )

We need someone with the experience with shopify, facebook and instagram as well as experience with doing emails, moderating comments, doing support on facebook messages, etc.

What we're looking for, are people with these qualities:

* Solution provider

* Quick learner

* Speed AND Efficiency

* Committed to Improve

* Value trust and loyalty.

* Very detail oriented and accurate.

* Give suggestions on how to improve the business.

* Good interaction with the team

* Good with speaking English, very comfortable speaking and writing in English

* Positive Attitude

* Patient

* Pro-active

* Not afraid to ask questions

* Can start immediately.

* Available to work 8 hours/day and 5 days a week

DO NOT APPLY FOR THIS JOB IF YOU DON'T HAVE THE ABOVE QUALITIES. YOU WILL BE TESTED ON THOSE QUALITIES.

What you will do:

- Answer customer support emails
- Moderate Social Media Pages (Reply to comments, engage with customers)
- Fulfill Orders and send it to supplier
- Work with supplier
- Handle disputes, chargebacks and refunds
- Track daily Profit And Loss (Very easy, training provided on it)
- Work with influencers on Instagram and TikTok to get video and photo content
- Contact new influencers

We have a friendly environment that gives a warm welcome to new tea ---------- mbers and work together to build a peak level of trust and loyalty.

When you join our team, we'll treat you like family and make sure you're taken care of.

Please answer the following questions to be considered:

1. How would you define success in your personal & business life?

2. When you encountered a problem in your previous job(s), what did you do to overcome it?

3. How would you rate your organization skills from 1-10? Please explain why you feel you are organized as a person?

4. Who is the most influential person in your life, how did he/she impact you? How would they describe you?

5. What is the toughest obstacle you have encountered in life? Did you overcome it? How?

6. What are your computer specs and internet speed? (show screenshot)

Also, include our brand name "Brave Nurses" in your subject line.

Leave your Skype ID and/or Email to be contacted for an interview.

Thank you GREATLY for your time & we look forward to hearing from you.

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