Customer Support Trucking Logistics

About us
Eveready Express is a well-established leader in trucking, courier, logistics, and distribution. Founded in 1984, we pride ourselves on Honesty, Integrity, and Mutual Respect.
Our growing team includes five virtual members currently, in addition to five staffed on site in USA

Requirements:

- Previous customer support or dispatch experience in TRUCKING INDUSTRY
- Excellent spoken and written English
- Ability to MULTI-TASK in FAST-PACED environment, including phone and email support

- Great customer service personality and upbeat attitude
- Work as a team player to fulfill our mission together
- Working hours Monday through Friday 9am- 6pm Eastern time.

General Responsibilities include:
-Monitoring and answering phones, emails, intercompany teams chat, to quote and enter shipping orders, and other queries.
- Attention to details such as dimensions, pick up locations, and special instructions in order to insure customers’ needs are met.
- Contact customers to schedule delivery appointments, update re service delays, waiting time reports, etc
- General administrative and associated duties
Additionally requirements:
-Skilled in using MS Windows & MS Office, Google products and other computer-based applications. Willing and able to learn the software we use to fulfill our mission.
• Must have high speed internet connection
• Must have desktop monitor computer and telephone headset or desktop phone (service is provided)

TO APPLY through Email:
1. Change Subject Line to "Customer Support Trucking Logistics "
2. Tell us in few sentences why you can be a great fit for our Customer Support position (no more than 3 sentences)
3. Send us a screenshot of your internet speed result from ---------- , attach copy of your resume, attach a picture of you monitor/ computer desk set up and send to ----------