Phone based customer support expert

We are looking for an experienced customer service agent. Responsibilities will be taking inbound customer support phone calls for customers in the United States. Accent-neutral, strong English, and customer service experience are a must. Your application must include audio recordings so we can assess your tone and ---------- clude the phrase "Chocolate Cake" in the subject line of your application to demonstrate you can follow instructions or it will not be opened. Timeproof will be used for time & task tracking.