Technical Support Agent

We are looking for a Technical Support Agent to join our fun and dynamic team.

Who we are and our mission
We are a young startup with a mission to facilitate and accelerate a global shift from a knowledge economy to an entrepreneurial economy. We believe in an abundance mindset and our software is here to help everyday people to forget about technical distractions and focus on their unique superpowers to help their audience improve their lives.

We do that by providing our users with all the tools they need to get started with their online business today. Funnel builder, membership site builder, email marketing, and more!

We are looking for YOU
- Somebody who wants to join our mission
- Detail-oriented
- Takes responsibility for his/her tasks and actions
- Somebody who likes to take initiative
- Adheres to deadlines
- Competitive (we have a company-wide leaderboard and winners get extras!)

If you have:
• Excellent Command of the English Language (both Oral and Written)
• A team player but can also work with minimal supervision
• Prior support desk or customer support experience
• Knowledgeable in HTML and WordPress
• Knowledge of DKIM SPF, SMTP servers IP delisting
• Other Technical Skills (Adobe Photoshop, autoresponders, Bootstrap etc..)
• Familiarity with funnels, autoresponders, webinars, and membership courses
• Knowledgeable in internet marketing
• Drive to succeed and grow with the company

Then YOU ARE the Technical Support Agent we are looking for!

What it's like to be part of the team:
• You will join a team of fun-loving individuals who convert the word "working" to "enjoying".
• You are entitled to your 13th Month Pay.
• We want nothing but the best for you so we provide you with the tools that you need.
• We understand that sometimes you may have to work overtime and make sure you are paid for the extra hours you rendered.
• Eligible for night shift + weekend support helps (one weekend - Saturday/Sunday)

We do provide extensive training but have found that a good technical base is necessary.

If you are interested, please apply here with your updated CV.

Also, please write "I AM YOUR NEW TECHNICAL SUPPORT AGENT" on the subject line and include in the body of your letter the following information:

• Skype ID
• Salary Requirements


I look forward to hearing your response soon!

Kind regards,
Dawn Marie- Kyvio Hiring Manager