Inside Sales Agent with Quality Assurance Transition Opportunity

A software development company that produces tools for salespeople has a unique opportunity for an experienced Inside Sales Agent (ISA) who is interested in learning and possibly transitioning into the field of Software Quality Assurance. As an Inside Sales Agent (ISA) you will be responsible for qualifying leads, cultivating client relationships, setting client appointments, and managing all leads within the sales tools we are ---------- lls are made each day to reach potential clients, obtain the necessary information to qualify them for an appointment, and schedule product demos if necessary. In addition to using our tools for your regular ISA responsibilities, you will learn how to log defects you will find, make recommendations on product improvements, file bugs, write test cases and user stories and how to work with tools of a QA engineer.

Qualifications
* Effective written and verbal communication in English
* Excellent phone skills- strong closer to set appointments
* Comfortable memorizing and delivering call scripts
* Excellent Customer service and listening abilities
* Strong relationship building know-how
* Highly-organized and detail-oriented
* Prior experience with Quality Assurance/functional testing is a huge plus, but not required